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Effective Date: 7/8/2026

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Welcome to Muse. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, purchase our products, or interact with us.

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By using our website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

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Personal Information

 

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:​

• Full name

• Billing and shipping address

• Email address

• Telephone number

• Payment information (processed securely through third-party payment providers)

• Purchase history

 

Automatically Collected Information

 

When you browse our website, we may automatically collect:​

• IP address

• Browser type and version

• Device information

• Pages viewed

• Time spent on the website

• Referral website

• Cookies and similar tracking technologies

 

2. How We Use Your Information

 

We use your information to:

• Process and deliver your orders

• Manage your account

• Process payments

• Communicate about your orders

• Respond to customer service enquiries

• Send marketing communications (only where you have consented or where permitted by law)

• Improve our website, products, and customer experience

• Prevent fraud and enhance website security

• Comply with legal and regulatory obligations

 

3. Payment Information

 

We do not store your full payment card details. Payments are processed securely through trusted third-party payment providers that comply with applicable security standards.

 

4. Marketing Communications

 

If you subscribe to our mailing list, we may send promotional emails about:

• New product launches

• Special offers

• Sales and discounts

• Beauty tips and product recommendations

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You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

 

5. Cookies

 

Our website uses cookies to:

• Remember your preferences

• Keep items in your shopping basket

• Improve website functionality

• Analyse website traffic

• Personalise your shopping experience

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You can control or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

 

6. Sharing Your Information

 

We may share your information with trusted third parties who help us operate our business, including:

• Payment processors

• Shipping and delivery companies

• Website hosting providers

• Email marketing providers

• Analytics providers

• Customer support platforms

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These third parties are only permitted to use your information to provide services on our behalf and are required to keep your information secure.

We may also disclose your information where required by law or to protect our legal rights.

 

7. Data Security

 

We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, or disclosure.

Although we strive to protect your information, no method of online transmission or electronic storage is completely secure.

 

8. Data Retention

 

We retain your personal information only for as long as necessary to:

• Fulfil your orders

• Provide customer support

• Meet legal and tax obligations

• Resolve disputes

• Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymised.

 

9. Your Rights

 

Depending on your location and applicable privacy laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict or object to processing

• Withdraw consent for marketing

• Request a copy of your personal data

• Lodge a complaint with your local data protection authority

 

To exercise any of these rights, please contact us using the details below.

 

10. Children's Privacy

 

Our website is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children.

 

11. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

 

12. International Data Transfers

 

If your information is transferred outside your country of residence, we will take appropriate measures to ensure your personal information remains protected in accordance with applicable data protection laws.

 

13. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

 

We encourage you to review this Privacy Policy periodically.

 

14. Contact Us

 

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Muse

Email: musesalonuk@outlook.com

Telephone: 07984246556

Address: 25 Kelly Street, Greenock, PA16 8LA

If you are located in the United Kingdom or European Economic Area, we process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable), and the Data Protection Act 2018.